Clear Answers to Common Patient Health Questions
Choosing the right clinic for you and your family’s health is an important decision. At Lamy Lane Family Medicine in Monroe, LA, we want you to feel confident and informed every step of the way. Below are answers to some of the most common questions patients ask about our services, policies, and care.
What ages of patients do you treat at Lamy Lane Family Medicine?
We care for patients across all life stages—from newborns and children to adults and seniors. Our team provides family medicine, pediatrics, women’s health, internal medicine, and geriatric care, so your entire family can receive care in one convenient location.
Do you accept walk-in patients?
Yes. We welcome walk-ins for urgent but non-emergency medical needs such as colds, flu, ear infections, sprains, minor cuts, or rashes. For routine care, preventive visits, and chronic condition management, we recommend scheduling an appointment to ensure the time and attention you deserve.
What insurance plans and payment options do you accept?
We work with most major insurance providers. For patients without insurance, or those who prefer flexible payment methods, we accept credit cards, debit cards, checks, cash, Apple Pay, and Google Pay. Our team can answer insurance questions and help you understand coverage before your appointment.
Can I schedule a same-day appointment?
Yes. We often have same-day availability for patients with urgent healthcare needs. To secure your spot, call us at (318) 388-5383 as early in the day as possible.
Do you offer telehealth appointments?
Absolutely. Our telehealth services allow you to connect with a provider from the comfort of your home. This option is perfect for follow-ups, minor illnesses, medication management, or when travel to the clinic isn’t convenient.
What preventive services do you provide?
We believe prevention is the key to better long-term health. Our preventive services include:
- Annual physical exams
- Immunizations and vaccines
- Age-appropriate health screenings
- Flu shots and booster shots
- Sports and school physicals
- Lifestyle and nutrition counseling
What conditions do you manage long-term?
Our providers specialize in chronic disease management. We develop customized care plans for conditions such as:
- Diabetes
- Hypertension (high blood pressure)
- Heart disease and high cholesterol
- Asthma and COPD
- Arthritis and joint conditions
- Thyroid disorders
We also coordinate care with specialists when advanced treatment is needed, ensuring continuity for our patients.
Do you provide school and sports physicals?
Yes. We offer comprehensive physicals for children and teens to confirm they are healthy and ready for activities. These visits typically include growth checks, heart and lung evaluations, vision and hearing tests, and a review of immunizations.
Do you offer hormone therapy?
Yes. We provide hormone therapy for both men and women experiencing imbalances due to menopause, andropause, thyroid disorders, or other conditions. Our providers use evidence-based treatments and monitor progress closely to ensure safety and results.
What should I bring to my first appointment?
To help us provide the best care, please bring:
- A valid photo ID
- Your insurance card (if applicable)
- A list of current medications and dosages
- Any recent lab results or medical records
- A list of questions or concerns you’d like to discuss
How do I refill my prescriptions?
Prescription refills can often be handled through a quick phone call to our office or during a telehealth appointment. In some cases, we may request a follow-up visit to review your medication plan and ensure it remains effective for your health needs.
Do you offer services for seniors?
Yes. Our geriatric care services focus on supporting senior patients with mobility, medication management, fall prevention, memory concerns, and chronic condition monitoring. Our goal is to help older adults maintain independence and a high quality of life.
What are your clinic hours?
We are open Monday through Friday, with convenient scheduling designed to fit into your busy lifestyle. Call us at (318) 388-5383 for exact hours or walk-in availability.
Where is the clinic located?
You can find us at 1805 Lamy Ln, Monroe, LA 71201. Our location is easy to reach for families in Monroe and surrounding communities.
How do I schedule an appointment?
Scheduling is simple. You can call us directly at (318) 388-5383 to book a visit, or stop by during our walk-in hours for urgent needs. We are always happy to welcome new patients.
Ready to Take Control of Your Health?
If you didn’t find the answer you were looking for, our friendly team is here to help. Call Lamy Lane Family Medicine today at (318) 388-5383 to speak with our staff or schedule your next appointment.
