Clear Answers to Common Patient Health Questions
Choosing the right clinic for you and your family’s health is an important decision. At Lamy Lane Family Medicine in Monroe, LA, we want you to feel confident and informed every step of the way. Below are answers to some of the most common questions patients ask about our services, policies, and care.
What ages of patients do you treat at Lamy Lane Family Medicine?
We care for patients across all life stages—from newborns and children to adults and seniors. Our team provides family medicine, pediatrics, women’s health, internal medicine, and geriatric care, so your entire family can receive care in one convenient location.
Do you accept walk-in patients?
Yes. We welcome walk-ins for urgent but non-emergency medical needs such as colds, flu, ear infections, sprains, minor cuts, or rashes. For routine care, preventive visits, and chronic condition management, we recommend scheduling an appointment to ensure the time and attention you deserve.
What insurance plans and payment options do you accept?
We work with most major insurance providers. For patients without insurance, or those who prefer flexible payment methods, we accept credit cards, debit cards, checks, cash, Apple Pay, and Google Pay. Our team can answer insurance questions and help you understand coverage before your appointment.
Can I schedule a same-day appointment?
Yes. We often have same-day availability for patients with urgent healthcare needs. To secure your spot, call us at (318) 388-5383 as early in the day as possible.
Do you offer telehealth appointments?
Absolutely. Our telehealth services allow you to connect with a provider from the comfort of your home. This option is perfect for follow-ups, minor illnesses, medication management, or when travel to the clinic isn’t convenient.
What preventive services do you provide?
We believe prevention is the key to better long-term health. Our preventive services include:
- Annual physical exams
- Immunizations and vaccines
- Age-appropriate health screenings
- Flu shots and booster shots
- Sports and school physicals
- Lifestyle and nutrition counseling
What conditions do you manage long-term?
Our providers specialize in chronic disease management. We develop customized care plans for conditions such as:
- Diabetes
- Hypertension (high blood pressure)
- Heart disease and high cholesterol
- Asthma and COPD
- Arthritis and joint conditions
- Thyroid disorders
We also coordinate care with specialists when advanced treatment is needed, ensuring continuity for our patients.
Do you provide school and sports physicals?
Yes. We offer comprehensive physicals for children and teens to confirm they are healthy and ready for activities. These visits typically include growth checks, heart and lung evaluations, vision and hearing tests, and a review of immunizations.
Do you offer hormone therapy?
Yes. We provide hormone therapy for both men and women experiencing imbalances due to menopause, andropause, thyroid disorders, or other conditions. Our providers use evidence-based treatments and monitor progress closely to ensure safety and results.
What should I bring to my first appointment?
To help us provide the best care, please bring:
- A valid photo ID
- Your insurance card (if applicable)
- A list of current medications and dosages
- Any recent lab results or medical records
- A list of questions or concerns you’d like to discuss
How do I refill my prescriptions?
Prescription refills can often be handled through a quick phone call to our office or during a telehealth appointment. In some cases, we may request a follow-up visit to review your medication plan and ensure it remains effective for your health needs.
Do you offer services for seniors?
Yes. Our geriatric care services focus on supporting senior patients with mobility, medication management, fall prevention, memory concerns, and chronic condition monitoring. Our goal is to help older adults maintain independence and a high quality of life.
What are your clinic hours?
We are open Monday through Friday, with convenient scheduling designed to fit into your busy lifestyle. Call us at (318) 388-5383 for exact hours or walk-in availability.
Where is the clinic located?
You can find us at 1805 Lamy Ln, Monroe, LA 71201. Our location is easy to reach for families in Monroe and surrounding communities.
How do I schedule an appointment?
Scheduling is simple. You can call us directly at (318) 388-5383 to book a visit, or stop by during our walk-in hours for urgent needs. We are always happy to welcome new patients.
General Clinic FAQs
Are you accepting new patients?
Yes! We welcome new patients of all ages.
Where are you located?
We’re conveniently located on Lamy Lane in Monroe, Louisiana.
Do you accept walk-ins?
Yes, we accept walk-ins for urgent or same-day concerns.
What insurances do you accept?
We accept most major insurance plans, including Medicare and Medicaid. Please call to confirm coverage.
Do you offer same-day or telehealth visits?
Yes. We offer same-day appointments and secure telehealth visits for your convenience.
Do you see patients without insurance?
Yes, self-pay patients are always welcome. We offer transparent, affordable pricing.
Primary Care FAQs
What does a primary care provider do?
Your primary care provider manages your overall health—handling everything from preventive screenings and checkups to managing chronic conditions and coordinating specialist care.
How often should I schedule a primary care visit?
We recommend at least one visit per year for a wellness exam, even if you feel healthy, to help catch potential issues early.
Can you manage multiple health concerns in one visit?
Yes. When time allows, our providers can address several concerns in one appointment to make your visit as efficient as possible.
Do you coordinate care with specialists?
Yes. We help arrange specialist referrals, share records, and follow up to ensure you receive seamless, coordinated care.
Do you provide lab work and testing in your clinic?
Yes. We offer on-site lab services for common tests like cholesterol, thyroid, blood sugar, and more.
Can I schedule same-day or telehealth appointments?
Yes. Same-day and virtual visits are available for urgent or routine needs, depending on your condition.
Do you provide medication refills?
Yes, we manage prescriptions and refills during visits or securely through our patient portal.
Why is having a primary care provider important?
A primary care provider builds a long-term relationship with you, tracks your health history, and ensures continuity of care throughout your life.
Family Medicine FAQs
Do you see patients of all ages?
Yes, we care for everyone; from newborns to seniors, making it easy for your entire family to receive care under one roof.
Can my whole family be seen at the same clinic?
Yes, we’re a one-stop family clinic that provides convenient, continuous care for all generations.
Do you offer annual physicals?
Absolutely. We provide wellness exams, school and sports physicals, and preventive screenings for every age group.
Can you see multiple family members in one visit?
Yes, we can schedule back-to-back or group appointments to make visits easier for families.
Do you provide care for chronic conditions like diabetes or high blood pressure?
Yes, our providers manage long-term conditions and create personalized care plans for each family member.
Do you see children for vaccinations and checkups?
Yes, we provide complete pediatric care, including well-child visits and immunizations.
Do you offer women’s and men’s health services as part of family care?
Yes, we include preventive screenings, reproductive health, and hormone management in family care.
What makes family medicine different from other specialties?
Family medicine provides lifelong, whole-person care—covering all stages of life, from infancy through retirement.
Pediatrics FAQs
Do you see children of all ages?
Yes. We provide care for infants, children, and teens—from their first checkup through young adulthood.
Do you offer well-child visits?
Yes. Routine well-child visits allow us to monitor growth, development, and overall health while keeping track of milestones.
Do you offer same-day sick visits?
Yes. We prioritize same-day appointments for children with illnesses like ear infections, sore throats, flu, or fever.
Do you provide school and sports physicals?
Absolutely. We provide physicals required for school enrollment and sports participation, often with same-day availability.
Do you offer immunizations?
No, we currently do not offer routine immunizations. However, we can refer you to a local health department or provider that does.
Can parents stay with their child during the visit?
Yes, we encourage parents to be present and involved during every appointment.
Do you provide guidance on growth, nutrition, and behavior?
Yes. Our providers offer advice on healthy eating, sleep habits, and developmental milestones.
Do you offer telehealth visits for children?
Yes. Some pediatric visits, such as minor illness follow-ups, can be done virtually when appropriate.
WOMEN's HEALTH FAQs
What services are included in women’s health?
Our women’s health services include annual well-woman exams, Pap smears, family planning,birth control management, menopause care, and hormone therapy.
Do you provide birth control and family planning options?
Yes. We offer a variety of contraceptive options, along with personalized guidance to help you choose what works best for you.
Do you offer menopause care and hormone therapy?
Yes. Our providers help manage symptoms like hot flashes, fatigue, and mood changes through customized hormone therapy and lifestyle support.
At what age should I start getting Pap smears?
We recommend starting Pap smears at age 21 and continuing as advised by your provider.
Do you provide breast exams and mammogram referrals?
Yes. We perform clinical breast exams in-office and arrange mammogram referrals as needed.
Can I discuss emotional or mental health concerns during my women’s health visit?
Yes, absolutely. We take a whole-person approach to care, and mental health is an important part of your well-being.
Are women’s health services covered by insurance?
Most preventive services, including Pap smears and annual exams, are covered by insurance. Our team can verify your coverage before your appointment.
Can I schedule same-day or telehealth visits?
Yes. We offer both in-office and virtual visits for your convenience.
Men’s Health FAQs
What services are included in men’s health?
We provide comprehensive care including annual physicals, hormone testing, prostate screenings, cholesterol checks, and preventive care tailored to men’s health needs.
Do you offer testosterone testing and therapy?
Yes. We evaluate testosterone levels and offer safe, monitored hormone therapy when appropriate.
At what age should men start prostate screenings?
Most men should begin prostate health screenings around age 50, or earlier if they have risk factors.
Can you help with erectile dysfunction (ED)?
Yes, we evaluate underlying causes and provide treatment options for ED in a private, supportive setting.
Do you provide heart and cholesterol management?
Yes, we monitor cholesterol, blood pressure, and overall heart health as part of routine men’s care.
Do you address mental health concerns?
Yes. We understand that mental wellness is part of overall health, and we provide support for stress, anxiety, and depression.
Geriatrics FAQs
What age is considered geriatric care?
Geriatric care typically begins around age 65, though we welcome adults of any age who want care tailored to aging-related needs.
Do you help with medication management?
Yes, we regularly review all medications to ensure safety and avoid interactions.
Can you help manage memory loss or dementia?
Yes, we provide cognitive assessments and help coordinate ongoing care for patients with memory concerns.
Do you offer fall prevention guidance?
Yes. We assess balance, mobility, and home safety to help reduce fall risk.
Can you coordinate care with family members or caregivers?
Absolutely. With patient consent, we involve family and caregivers to ensure consistent, supportive care.
Do you treat chronic conditions common in older adults?
Yes, we manage hypertension, diabetes, arthritis, and heart disease with personalized care plans for seniors.
Do you offer annual wellness visits for Medicare patients?
Yes, we provide Medicare Annual Wellness Visits at no cost to eligible patients.
Internal Medicine FAQs
What is internal medicine?
Internal medicine focuses on the prevention, diagnosis, and treatment of adult health conditions. It’s designed for patients managing chronic illnesses, complex medical needs, or those seeking comprehensive preventive care.
Do you only see adults?
Yes. Internal medicine providers specialize in adult healthcare, typically treating patients 18 years and older.
What types of conditions do internists treat?
We manage a wide range of conditions, including diabetes, high blood pressure, thyroid disorders, heart disease, high cholesterol, and arthritis.
Can you coordinate care with specialists?
Absolutely. We work closely with other specialists to ensure continuity of care and oversee all aspects of your treatment.
Do you provide preventive screenings?
Yes. Our internal medicine services include annual checkups, cancer screenings, lab testing, and immunizations.
How often should I see an internal medicine provider?
We recommend an annual visit for preventive care and more frequent follow-ups if you’re managing chronic conditions.
Do you offer same-day or urgent visits for adults?
Yes. We accommodate same-day visits when possible for sudden or acute concerns.
Why choose internal medicine over general practice?
Internal medicine providers are trained to manage multiple, complex health issues at once, making them ideal for adults with chronic or overlapping medical conditions.
Chronic Disease Management FAQs
What conditions are included in chronic disease management?
We help patients manage diabetes, high blood pressure, heart disease, asthma, COPD, thyroid disorders, arthritis, and more.
How often should I follow up for my condition?
Follow-ups vary based on your condition, but most patients are seen every 3–6 months for monitoring and medication adjustments.
Do you coordinate care with specialists?
Yes. We communicate with cardiologists, endocrinologists, and other specialists to ensure seamless care.
Can I manage my condition without medication?
For some conditions, lifestyle changes such as diet, exercise, and stress management may reduce or eliminate the need for medication.
Do you offer lab work and monitoring in-house?
Yes. We provide on-site testing and lab services for faster results and better tracking of your progress.
Do you provide education and self-care guidance?
Absolutely. We partner with you to set realistic goals, track progress, and make small, sustainable changes that improve long-term health.
Why is ongoing management important?
Regular monitoring helps prevent complications and allows us to adjust your care before small issues become serious.
Diabetes Care FAQs
What types of diabetes do you treat?
We manage Type 1, Type 2, and gestational diabetes, providing personalized care plans for each patient’s unique needs.
Do you provide A1C testing?
Yes. We perform on-site A1C testing to monitor blood sugar levels and track progress over time.
Can you help with insulin management?
Absolutely. Our team helps create and adjust insulin and medication plans to keep blood sugar levels stable and safe.
Do you offer diabetes education?
Yes. We provide education and support to help patients understand their diagnosis, manage diet and lifestyle, and prevent complications.
How often should I follow up for diabetes management?
Most patients are seen every 3 months for routine monitoring and medication adjustments, depending on their treatment plan.
Do you screen for diabetes complications?
Yes. We perform regular screenings for heart, eye, kidney, and nerve health to prevent long-term issues.
Can I manage diabetes through lifestyle changes alone?
For some patients with Type 2 diabetes, diet, exercise, and weight management may control blood sugar without medication. We’ll help create a plan that fits your life.
Do you coordinate care with specialists?
Yes. We work with endocrinologists, eye doctors, and other specialists when needed to provide complete, coordinated care.
Hypertension (High Blood Pressure) FAQs
What is hypertension?
Hypertension, or high blood pressure, is when the force of blood against your artery walls is consistently too high, which can lead to heart disease, stroke, or kidney damage if not managed properly.
How is high blood pressure treated?
Treatment usually includes lifestyle changes—like eating a balanced diet, exercising regularly, and reducing stress—along with medication if needed.
Do you help monitor blood pressure at home?
Yes. We teach patients how to check their blood pressure correctly and track their results between visits.
Can hypertension be managed without medication?
For some patients, yes. Healthy habits such as limiting salt, staying active, and maintaining a healthy weight can help lower blood pressure naturally.
How often should I have my blood pressure checked?
At least once a year during wellness visits, or more frequently if your readings are high or if you’re on blood pressure medication.
Do you coordinate care with cardiologists or other specialists?
Yes. We work closely with specialists when additional evaluation or treatment is needed.
What are signs that my blood pressure is too high?
Most people have no symptoms, which is why regular monitoring is important. In severe cases, headaches, dizziness, or vision changes may occur.
Preventive Care FAQs
What is preventive care?
Preventive care focuses on keeping you healthy through screenings, vaccinations, and early detection of potential health issues before they become serious.
How often should I schedule a preventive visit?
We recommend annual wellness visits for most adults, or more often if you manage chronic conditions.
What’s included in a preventive exam?
Your visit may include blood pressure checks, lab work, cancer screenings, vaccines, and a review of your overall health.
Do you provide immunizations?
Yes. We offer flu shots, COVID-19 vaccines, tetanus boosters, shingles, and pneumonia vaccines, among others.
Are preventive visits covered by insurance?
Yes. Most insurance plans, including Medicare, cover annual preventive visits at no cost to you.
Do you provide lifestyle counseling?
Yes. We discuss nutrition, exercise, stress management, and other habits that support long-term wellness.
Why is preventive care important?
Preventive care helps identify risks early, manage small problems before they become serious, and improve your overall quality of life.
Can I combine my preventive visit with other concerns?
Yes, though preventive visits focus on wellness, we can often address additional questions or needs during the same appointment.
APPOINTMENT FAQs
How do I schedule an appointment?
You can call our office during business hours or request an appointment online.
Do you accept walk-ins?
Yes, we accept walk-ins for same-day needs such as illness, minor injuries, or urgent concerns.
Can I reschedule or cancel an appointment?
Yes. Please notify us as soon as possible if you need to change your appointment.
How long will my appointment take?
New patient visits typically take 45–60 minutes; follow-ups are usually shorter.
What should I bring to my appointment?
Bring a photo ID, insurance card, list of current medications, and any recent test results.
Can multiple family members be seen on the same day?
Yes, we do our best to accommodate families who wish to schedule together.
Do you offer same-day appointments?
Yes. We reserve spots each day for same-day visits to ensure timely care.
Telehealth FAQs
What is a telehealth visit?
Telehealth allows you to meet with your provider virtually using a secure video platform from your phone, tablet, or computer.
What types of visits can be done virtually?
Many visits can be completed through telehealth, including medication refills, follow-ups, cold and flu symptoms, allergies, and mental health check-ins.
Is telehealth covered by insurance?
Most major insurance plans cover telehealth visits. Our staff can confirm coverage before your appointment.
Can you prescribe medications through telehealth?
Yes. Most medications can be prescribed or refilled after a telehealth visit when appropriate.
Do I need special equipment for a telehealth visit?
You’ll need a smartphone, tablet, or computer with internet access, a camera, and a quiet space for privacy.
Can children have telehealth visits?
Yes. Many pediatric concerns can be safely managed through telehealth.
How do I join my telehealth appointment?
Once scheduled, we’ll send you a secure link with step-by-step instructions to join your visit.
Labs & Testing FAQs
Do you have lab services on-site?
Yes. We provide convenient, on-site lab testing so you can get results quickly without needing to visit another facility.
What types of tests do you offer?
We perform common diagnostic and preventive tests including bloodwork, A1C, cholesterol, thyroid, and urinalysis.
Do you offer rapid testing?
Yes. We provide rapid tests for flu, strep, RSV, and COVID-19 for same-day results.
Do I need an appointment for lab work?
In most cases, lab work is performed during your appointment, but you can schedule a separate time if needed.
How long do lab results take?
Rapid tests are ready within minutes, while standard bloodwork results are typically available within 24–48 hours.
Can I view my lab results online?
Yes. Once results are available, you can securely view them through our patient portal.
Will you send my results to another provider if needed?
Yes, we can securely share your lab results with your specialists upon request.
Vaccinations & Flu Shot FAQs
Do you offer flu shots?
Yes! We provide annual flu shots for adults and children during flu season.
When is the best time to get a flu shot?
We recommend getting vaccinated in early fall before flu season peaks, but flu shots are available throughout the season.
Do I need an appointment for a flu shot?
No appointment is necessary—walk-ins are welcome during regular office hours.
Are flu shots covered by insurance?
Most insurance plans cover flu shots at no cost. If you’re unsure, our staff can verify coverage before your visit.
Can I get a flu shot even if I’m not feeling sick?
Yes. You should still get your flu shot as long as you’re not running a high fever or experiencing severe illness.
How long does the flu shot take to work?
It takes about two weeks after vaccination for your body to build immunity against the flu virus.
Can I get a flu shot if I’m pregnant or have a chronic illness?
Yes, the flu shot is recommended for most patients, including pregnant women and those with chronic health conditions.
Do you offer high-dose flu shots for seniors?
Yes. High-dose flu vaccines are available for patients aged 65 and older for extra protection.
New Patient FAQs
Are you accepting new patients?
Yes, we are currently welcoming new patients of all ages.
How do I schedule my first appointment?
You can call our office during business hours or request an appointment online. Our staff will guide you through the registration process.
What should I bring to my first visit?
Please bring your photo ID, insurance card, a list of current medications, and any recent medical records or lab results.
Do I need to complete any forms before my visit?
Yes. To save time, you can fill out our new patient forms online or arrive 10–15 minutes early to complete them in person.
Can you help transfer my records from another clinic?
Absolutely. Once you sign a release form, we can securely request your records from your previous provider.
Do you accept my insurance?
We accept most major insurance plans, including Medicare and Medicaid. Our team can verify your coverage before your first visit.
How long will my first appointment take?
Initial visits typically last 45–60 minutes to allow time for a complete review of your medical history and care goals.
Can I be seen if I don’t have insurance?
Yes. We offer affordable self-pay rates and flexible payment options.
HORMONE THERAPY FAQs
What is hormone therapy?
Hormone therapy helps balance hormones that naturally decline with age or health changes. It’s used to relieve symptoms like fatigue, mood swings, hot flashes, and decreased energy or libido.
Who can benefit from hormone therapy?
Both men and women may benefit—women during menopause or perimenopause, and men with low testosterone or hormonal imbalance.
Do you test hormone levels before starting treatment?
Yes. We perform lab testing to evaluate hormone levels and customize treatment based on your individual needs.
What types of hormone therapy do you offer?
We offer a variety of treatment options, including bioidentical hormone therapy and traditional medical options based on your goals and lab results.
How long does it take to feel results?
Most patients notice improvement within a few weeks, though full benefits may take several months as your body adjusts.
Is hormone therapy safe?
When carefully prescribed and monitored, hormone therapy is safe and effective. Our team closely follows your progress and lab results to ensure optimal balance.
How often will I need follow-up visits?
Follow-ups are usually every 3–6 months to review your progress and adjust dosages if needed.
Are there side effects to hormone therapy?
Side effects are uncommon when properly monitored but may include mild changes in mood, skin, or fluid retention. We adjust your treatment to minimize these effects.
Sick Visits & Walk-In FAQs
Do you accept walk-ins?
Yes! We welcome walk-ins for urgent or same-day needs such as colds, flu, infections, or minor injuries.
What kinds of illnesses do you treat during sick visits?
We treat common conditions including sore throats, ear infections, flu-like symptoms, coughs, sinus issues, stomach bugs, and more.
Do I need an appointment for a sick visit?
No. Walk-ins are welcome, but scheduling ahead can reduce wait times.
Can I bring my child in for a same-day sick visit?
Absolutely. We prioritize quick, compassionate care for children with sudden illnesses.
Will I see the same provider every time?
We do our best to schedule you with your preferred provider, but any of our clinicians can provide quality, coordinated care.
Do you provide return-to-work or school notes?
Yes. We can provide documentation after your visit if needed.
Can you prescribe medications during a sick visit?
Yes. If medication is appropriate, your provider can send a prescription directly to your preferred pharmacy.
School & Sports Physicals FAQs
Do you offer school and sports physicals?
Yes, we provide fast, convenient physicals for students of all ages.
Do I need an appointment for a school or sports physical?
Walk-ins are welcome, though scheduling ahead can help you avoid wait times—especially before sports seasons.
What should I bring to my child’s physical?
Bring any required school or team forms, your insurance card, and your child’s medical history or vaccine record.
Can you complete forms for school and extracurricular activities?
Yes. We’ll fill out and sign all required paperwork during the visit.
Do you offer same-day appointments for physicals?
Yes. We do our best to accommodate same-day requests, particularly during busy seasons.
How long does a physical take?
Most physicals take about 20–30 minutes.
Can you do sports physicals for college students or adults?
Yes, we provide physicals for all ages—school, college, or work-related.
Rapid Testing FAQs
What rapid tests do you offer?
We offer in-office rapid tests for flu A & B, strep throat, RSV, and COVID-19.
How long do rapid test results take?
Results are typically ready within 10–20 minutes during your visit.
Do I need an appointment for testing?
No. Walk-ins are welcome, and rapid testing can also be done during any same-day sick visit.
Can I get a test without seeing a provider?
Yes, but if you test positive, we recommend an evaluation to discuss treatment options.
Do you provide documentation for work or school after testing?
Yes. We can provide official results or clearance notes as needed.
Is rapid testing covered by insurance?
Most insurance plans cover rapid testing. We’ll verify your coverage before testing.
Can children be tested too?
Yes. We offer rapid testing for patients of all ages.
What happens if my test is positive?
Your provider will discuss your results immediately and recommend next steps, including treatment or medication if necessary.
Ready to Take Control of Your Health?
If you didn’t find the answer you were looking for, our friendly team is here to help. Call Lamy Lane Family Medicine today at (318) 388-5383 to speak with our staff or schedule your next appointment.
